JUMPKING Product return Policy

NOTE: The complain should be raised against damaged product within 24 hrs after the product received.

1. In general, an item may be eligible for return within the applicable return window if it fulfills one or more of the following conditions
2. If the product Was delivered in a physically damaged condition
3. we will exchange the damaged part with no extra added cost.
4. Is different from what was ordered
   -We will exchange the product with the original product ordered
   with no extra cost.
5. You can return the goods within 10 days of purchase with actual
   – 5% of the total amount will be deducted as processing fee
6. Customized products cannot be returned.
7. If the product is no longer needed:
8. Product with no longer usage or need can be returned *.
9. We will generate a credit note to the buyer of the same amount.
10. Buyer can redeem it for his/her next purchase within 90 days from the date issued.
11. The credit note will be given only after the product is received and has passed all the quality check.

Note: We will accept the return only if it is initiated within 24 hrs of the product received.

Refund Policy

When Product can be returned

1. Product Mismatch from the ordered size
2. Faulty Product

The Return Process –

1. Repack the product in original packing.
2. Write a request letter with Reason for return
3. Send the parcel + Request letter + Invoice copy it thru any courier with door delivery Back to
   Jumpking International llp , Survey 45, Royal Enclave, Jakkur, Bangalore, 560077, +918448448470

Refund Process –

• Defected goods should be returned within max 15 days in unused condition. One we receive the goods in our warehouse we will check the product within 24-48 hours for its condition and process the refund within 7 days from the day we receive the goods back.

Refund Amount –

• We will deduct 5% operational charge + To and fro shipping charge + or any other charge which was paid for the same shipment if incurred by Jumpking International LLP from the original amount paid by buyer.